Welcome on Board @TUXEDO - Part 39 - TUXEDO Computers

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    • Notebooks/Laptops with preinstalled and configured Linux and more. TUXEDO Computers are individually built computers and PCs being fully Linux-suitable, custom tailored Linux hardware so to say. We deliver all TUXEDOs ready to go so you only ha...
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    • Computers / PCs with Linux preinstalled & more TUXEDO Computers are individually built computers and PCs being fully Linux-suitable, custom tailored Linux hardware so to say :) We deliver all TUXEDOs ready to go so you only have to unwrap,...
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    • Here you will find accessories, components and peripherals for your TUXEDO system. Nothing suitable found here? Get in touch with us directly!
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Welcome on Board @TUXEDO
Part 39

The open-source universe has been growing continuously for years – inspiring not only the software community but also driving the growth of TUXEDO Computers. That’s why we’re constantly expanding our team: Whether in support, development and administration, or product management and marketing – we’re always on the lookout for passionate talent.

At TUXEDO Computers, many Linux and open-source enthusiasts find their professional home. Perhaps there’s a perfect position for you as well? Don’t worry – you don’t have to be a hardcore Linux expert. We don’t bite – even if you prefer apples or windows. Up next, one of our newest team members would like to introduce themselves.

Luise - Marketing und Events

Luise, welcome on board!
Luise, welcome on board!

How old are you?

I am 25 years old.

Are you from Augsburg?

No, I’m originally from Jena in Thuringia. After finishing school, I studied in the USA and played football. Almost two years ago, I returned to Germany and have been living in Augsburg ever since, as I established my career here.

How long have you been working with Linux, and why?

Actually, I didn’t have any previous experience—neither with IT nor with Linux. Since I played football, I initially started my professional career in that environment. However, after a year and a half, I realized that I needed a new challenge. By now, I’m quite comfortable working with Linux, and if I have any questions, my colleagues are always there to help.

How did you hear about TUXEDO Computers?

It happened in a classic way: I saw the job posting, it appealed to me, and I applied. Originally, it was for a different position, but TUXEDO recognized my skills in another area and asked if I would like to take over event management.

Why did you want to work here?

I found it exciting that the company approached me with an alternative position and valued my skills in a different context. Above all, I wanted a new challenge—and I’ve definitely found it here.

What are your responsibilities in your role?

I oversee internal TUXEDO events and manage our presence at trade shows and community events. With my role, the organization and execution of events have been consolidated. Previously, these tasks were spread across multiple shoulders, and while some of the previous responsible colleagues are still involved, the main responsibility now lies with me. Additionally, expanding internal events and increasing the external use of our company-owned training rooms are also part of my responsibilities.

What do you particularly like about TUXEDO and its devices?

I think it’s great that the company is based in Germany. I’ve found the employees to be approachable and passionate about the products they create.

I appreciate the pleasant atmosphere, which contributes to a great working environment. Flexibility is especially important to me—both in terms of working hours and personal organization—and TUXEDO offers exactly that.

The view from my window overlooking the Alps also adds to a relaxed working experience. I also think the products are really cool—both in terms of their appearance and internal specifications.

What do you dream of for the (TUXEDO) future?

Like my colleagues, I hope that the company continues to grow and that many new customers will be convinced by what we have to offer. Organizing a dedicated Linux convention would also be a project I’d love to pursue. Naturally, I also hope for many attendees at our training sessions.

Something personal — what are your hobbies?

I’m athletic, enjoy cycling, and still play football in my free time. I also love spending time outdoors in nature.

Service & Support

Welcome to TUXEDO Support - how can we help you?

Linux at TUXEDO

Are you wondering if Linux is right for you? Our team will be happy to answer your questions and explain details about the free operating system at TUXEDO.
Let the advantages and services convince you!

Hardware

Notebook, PC, both - and which model? Our technical service team also provides advice on selection, equipment and puts together suitable offers for your technical requirements.

Questions and Answers

Frequently asked questions and the corresponding answers can be found here. If you cannot find a solution to your problem here, it is also worth taking a look at the instructions section.


Find out more

Instructions and Tips

Most situations can be solved quickly and easily by yourself. This saves you time and you can use your device directly again. We provide you with instructions, first steps and short tips for all TUXEDO models.


Find out more

System Recovery

Even in the case of a case, you don't have to rely on us: Your device can be reset to the factory settings - completely automatically! Everything is included with your order and you can get started right away.


Find out more

Technical Service

Our competent technicians are also happy to help with service requests. You have different possibilities to contact us. We are personally there for you Monday to Friday from 9 am to 1 pm and from 2 pm to 5 pm. But also outside these times, you can contact our team with your request by e-mail.
An extra function is available in your customer account for repair requests (RMA).

 

Contact

We are personally there for you Monday to Friday from 9 am to 1 pm and from 2 pm to 5 pm (German time). But also outside these times you can contact our team with your request by e-mail. Please include your customer number, the model name of your laptop or PC and as detailed a description of your request as possible. The more details you give us, the faster we can process your request!

We might not be able to answer questions about third party hardware or software. For questions about popular open source software (Thunderbird, Filezilla...) please contact a forum e.g. ubuntuforums.org. The research effort for application specific setup is immense and not manageable at the current time. Basic compatibility questions e.g. are of course still welcome!

An extra function is available in your customer account for repair requests (RMA).

 

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Shipping costs & delivery times

We ship your order to almost all countries, in Europe mostly even free of charge! The respective shipping costs and the cost threshold above which we will cover the costs for you can be found here or for international shipping in the table below.

 


Free shipping within Germany

There are no shipping costs within Germany for goods worth €100 or more.

 

7.99 € shipping cost at max!

No matter how many small articles you order, such as USB stick card reader, LAN adapters or fan articles, with us, you pay a maximum of 7.99 € shipping costs.

  • 7.99 € shipping fee for all orders below 100 € of goods
  • Free shipping from 100 € total value of goods

You can check all occurring shipping costs or if we even deliver for free right before sending your order!

 


International delivery

Here are the shipping costs as well as the amount threshold for your order. The threshold is referring to the total amount of your order, which enables free shipping.
 

Taxes and customs outside the EU:

For orders outside the EU there might be additional duties, taxes or charges needed to be paid by the customer. These don't have to be paid to the supplier, but to local authorities. Please check for any details with your local customs or tax authorities before ordering! But as a benefit you don't have to pay German taxes, this means you save up to 19%!
Due to the Brexit and the associated changes, there may be delays of several days in customs clearance on site for deliveries to the UK. This is not within our sphere of influence, so we ask for your understanding.

 

 
⚠️   Countries to which we unfortunately cannot ship, and information on how you can still order from us, can be found here!
Country Shipping Fee Free Shipping From
Albania 99,00 EUR -
Andorra 59,00 EUR -
Belarus Temporarily no delivery possible 59,00 EUR -
Belgium 8,49 EUR 100 EUR
Bulgaria 15,99 EUR 160 EUR
Denmark 8,49 EUR 100 EUR
Estonia 15,99 EUR 160 EUR
Faroe Islands 129,00 EUR -
Finland 14,99 EUR 150 EUR
France 9,99 EUR 120 EUR
Greece 22,90 EUR -
United Kingdom 9,99 EUR 120 EUR
Hong Kong 199,00 EUR -
India 199,00 EUR -
Ireland 14,99 EUR 150 EUR
Island 129,00 EUR -
Italy 9,99 EUR 120 EUR
Japan 99,00 EUR -
Canada 99,00 EUR -
Croatia 34,90 EUR 500 EUR
Latvia 15,99 EUR 160 EUR
Lithuania 15,99 EUR 160 EUR
Luxembourg 8,49 EUR 100 EUR
Macau 199,00 EUR -
Malta 34,90 EUR 500 EUR
Macedonia 59,00 EUR -
Moldova 199,00 EUR -
Monaco 19,00 EUR -
Montenegro 99,00 EUR -
Netherlands 8,49 EUR 100 EUR
Norway 14,99 EUR 150 EUR
Austria 8,49 EUR 100 EUR
Poland 15,99 EUR 160 EUR
Portugal 14,99 EUR 150 EUR
Romania 15,99 EUR 160 EUR
San Marino 9,99 EUR 120 EUR
Sweden 14,99 EUR 150 EUR
Switzerland 13,99 EUR 150 EUR
Serbia 34,90 EUR 500 EUR
Singapore 199,00 EUR -
Slovakia 15,99 EUR 160 EUR
Slovenia 15,99 EUR 160 EUR
Spain (without Canary Islands) 14,99 EUR 150 EUR
Czech Republic 15,99 EUR 160 EUR
Ukraine Temporarily no delivery possible 129,00 EUR -
Hungary 15,99 EUR 160 EUR
USA including Hawaii 99,00 EUR -
United Arabic Emirates 199,00 EUR -
Cyprus 34,90 EUR 500 EUR
Qatar 199,00 EUR -
⚠️ Countries to which we unfortunately cannot ship, and information on how you can still order from us, can be found here!

 


Time of delivery

If not stated differently in the article's description, we deliver goods in:

  • 7-10 working days within Germany
  • 10-12 working days outside Germany

For orders paid in advance, the delivery time starts with receipt of the payment. Please keep in mind that there is no delivery on Sundays or on holidays.
For goods delivered as download, there will be no shipping fees due.
Access data for downloads are sent out via e-mail 1-3 working days after contract formation. For orders with advanced payment, we will deliver after receiving the payment. You can download the item by using the link sent to you via e-mail.

Self-pick-up of orders is not possible, unfortunately.