Dev-Thoughts: Not quite in line - part 2 - TUXEDO Computers

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Dev-Thoughts: Not quite in line
part 2

Dev-Thoughts, part 2.
Dev-Thoughts, part 2.

Or: If you don't like moth holes: - the patched TUXEDO kernel

... because moths are "bugs" and patches are spots, so ... uh yes, the joke works only so so. The TUXEDO Linux kernel installed on all devices through the WebFAI works all the better though ! (What a transition…. I want a fanfare!).

In the first part of this article I described what mainline is and why we deviate from it. But I had not yet described the how, because the text was already quite long. That's where I want to pick up now, starting with the heart of a Linux installation: the namesake Linux kernel. First of all: Ubuntu itself does not use the 1-to-1 mainline kernel by Linus Torvalds, but its own fork, into which, however, updates of the mainline kernel are patched in again and again. Since TUXEDO OS is based on Ubuntu, the TUXEDO Linux kernel is also based on the Ubuntu Linux kernel fork. In this case, that means we adopt all updates to the Ubuntu kernel and generally try to stay as close to the template as possible. Accordingly, I can list all the changes here in relatively short order.

1) Fix non-functional Thunderbolt ports on the XUX7 - Gen 13 (x86/resource: Do not exclude regions that are marked as MMIO in EFI memmap - Mika Westerberg).

The mainline and Ubuntu kernels have a bug that prevents the Thunderbolt controller from properly initializing the XUX7 - Gen 13. The good news is that we were able to find a patch that fixes this bug (not written by us). However, this has been stuck in testing on Mainline for quite some time. On TUXEDO devices we tested it ourselves and found no problems.

2) Reduce the boot time of the XUX7 - Gen13 (thunderbolt/icm: Make driver ready timeout configurable).

Again the XUX7 Gen - 13, and the Thunderbolt controller. The downside of bleeding edge hardware (in this case, an early Thunderbolt 4 device) is one or two teething problems. This time, the kernel initializes the controller's firmware and then waits for it to report when it's ready. Unfortunately, it doesn't do that. Nevertheless, it is ready after a short time. After 80 seconds, the kernel finally gives up asking for a response and moves on. Of course, that's way too much time to waste. So our solution was to make those 80 seconds adjustable. In the end, we settled for a still very conservative 20 seconds, set by Tomte's boot parameter, but more on that in the next part.

3) Make Panel Self Refresh (PSR) version explicitly selectable (drm/i915/display: Add parameter to disable PSR 2).

When reading a web page or editing a text document, what is displayed often does not change for seconds or even minutes. So why should the graphics card consume power to send the exact same image to the screen again 60 times a second or even more? The PSR is responsible for the graphics card going to sleep until something really happens. But it is available in two versions. And the newer of the two is unfortunately still very bug-heavy in the Linux kernel. Nevertheless, the newer version is automatically selected on the InfinityBook Pro 14 - Gen 6. By default, the mainline and Ubuntu kernel only allow PSR to be turned off entirely, but that also includes PSR 1, which works flawlessly though. So until PSR 2 had time to mature in the mainline kernel, we built in the ability to fall back to the old version. Backup net, so to speak.

4) Fix flickering on devices with Intel XE GPU and external display (drm/i915: program wm blocks to at least blocks required per line - Ville Syrjälä).

A bugfix of devices with Intel XE GPU only affects devices that have single-channel RAM. When an external screen is connected, it and/or the internal screen starts flickering because a timeout is calculated incorrectly. This patch is not from us either, but the original author submitted it to Mainline. Again, it's only a matter of time until the patch arrives in the mainline kernel as well. So far it is already present in the TUXEDO Linux kernel.

5) Prevent "pop" noise when using headphones with Stellaris/Polaris series (ALSA: hda/realtek: Add quirk for TongFang devices with pop noise).

Realtek audio chips are very freely configurable and can be flexibly installed on a motherboard. In a perfect world, the correct configuration would be in the UEFI and loaded and applied by the kernel. Unfortunately, the de facto standard is that this configuration is hard-coded in the Realtek driver for most devices and so we have to resort to this method as well. Most of the time it's just small things that need to be adjusted. Until recently we had the tuxedo-micfix1 package for this, but with our own kernel we can include it directly until it arrives in mainline. This patch in particular prevents an annoying "popping" sound when using headphones that occurs after a few seconds after finishing audio or video playback.
 

This list is of course only a snapshot, but hopefully gives a good overview of the types of driver adjustments we make in the Linux kernel in the future. Of course, these adjustments are only temporary until the problem is also fixed in mainline in one way or another. If anyone wants to look up a daily updated change list, it can be found in the commit history on github. Everything between the "UBUNTU: Ubuntu-..." and the "TUXEDO: Ubuntu-..." titled commits are the patches that differ from the normal Ubuntu kernel. In this repository, new changes that are not from us are added with a git rebase. In plain language, this means that our changes are always at the top, so you can easily find them.

I hope I could satisfy a bit of your curiosity.

 

Many greetings from the Tux-Tower
Werner from the Dev-Team

Service & Support

Welcome to TUXEDO Support - how can we help you?

Linux at TUXEDO

Are you wondering if Linux is right for you? Our team will be happy to answer your questions and explain details about the free operating system at TUXEDO.
Let the advantages and services convince you!

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Notebook, PC, both - and which model? Our technical service team also provides advice on selection, equipment and puts together suitable offers for your technical requirements.

Questions and Answers

Frequently asked questions and the corresponding answers can be found here. If you cannot find a solution to your problem here, it is also worth taking a look at the instructions section.


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Most situations can be solved quickly and easily by yourself. This saves you time and you can use your device directly again. We provide you with instructions, first steps and short tips for all TUXEDO models.


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Even in the case of a case, you don't have to rely on us: Your device can be reset to the factory settings - completely automatically! Everything is included with your order and you can get started right away.


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Technical Service

Our competent technicians are also happy to help with service requests. You have different possibilities to contact us. We are personally there for you Monday to Friday from 9 am to 1 pm and from 2 pm to 5 pm. But also outside these times, you can contact our team with your request by e-mail.
An extra function is available in your customer account for repair requests (RMA).

 

Contact

We are personally there for you Monday to Friday from 9 am to 1 pm and from 2 pm to 5 pm (German time). But also outside these times you can contact our team with your request by e-mail. Please include your customer number, the model name of your laptop or PC and as detailed a description of your request as possible. The more details you give us, the faster we can process your request!

We might not be able to answer questions about third party hardware or software. For questions about popular open source software (Thunderbird, Filezilla...) please contact a forum e.g. ubuntuforums.org. The research effort for application specific setup is immense and not manageable at the current time. Basic compatibility questions e.g. are of course still welcome!

An extra function is available in your customer account for repair requests (RMA).

 

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Shipping costs & delivery times

We ship your order to almost all countries, in Europe mostly even free of charge! The respective shipping costs and the cost threshold above which we will cover the costs for you can be found here or for international shipping in the table below.

 


Free shipping within Germany

There are no shipping costs within Germany for goods worth €100 or more.

 

7.99 € shipping cost at max!

No matter how many small articles you order, such as USB stick card reader, LAN adapters or fan articles, with us, you pay a maximum of 7.99 € shipping costs.

  • 7.99 € shipping fee for all orders below 100 € of goods
  • Free shipping from 100 € total value of goods

You can check all occurring shipping costs or if we even deliver for free right before sending your order!

 


International delivery

Here are the shipping costs as well as the amount threshold for your order. The threshold is referring to the total amount of your order, which enables free shipping.
 

Taxes and customs outside the EU:

For orders outside the EU there might be additional duties, taxes or charges needed to be paid by the customer. These don't have to be paid to the supplier, but to local authorities. Please check for any details with your local customs or tax authorities before ordering! But as a benefit you don't have to pay German taxes, this means you save up to 19%!
Due to the Brexit and the associated changes, there may be delays of several days in customs clearance on site for deliveries to the UK. This is not within our sphere of influence, so we ask for your understanding.

 

 
⚠️   Countries to which we unfortunately cannot ship, and information on how you can still order from us, can be found here!
Country Shipping Fee Free Shipping From
Albania 99,00 EUR -
Andorra 59,00 EUR -
Belarus Temporarily no delivery possible 59,00 EUR -
Belgium 8,49 EUR 100 EUR
Bulgaria 15,99 EUR 160 EUR
Denmark 8,49 EUR 100 EUR
Estonia 15,99 EUR 160 EUR
Faroe Islands 129,00 EUR -
Finland 14,99 EUR 150 EUR
France 9,99 EUR 120 EUR
Greece 22,90 EUR -
United Kingdom 9,99 EUR 120 EUR
Hong Kong 199,00 EUR -
India 199,00 EUR -
Ireland 14,99 EUR 150 EUR
Island 129,00 EUR -
Italy 9,99 EUR 120 EUR
Japan 99,00 EUR -
Canada 99,00 EUR -
Croatia 34,90 EUR 500 EUR
Latvia 15,99 EUR 160 EUR
Lithuania 15,99 EUR 160 EUR
Luxembourg 8,49 EUR 100 EUR
Macau 199,00 EUR -
Malta 34,90 EUR 500 EUR
Macedonia 59,00 EUR -
Moldova 199,00 EUR -
Monaco 19,00 EUR -
Montenegro 99,00 EUR -
Netherlands 8,49 EUR 100 EUR
Norway 14,99 EUR 150 EUR
Austria 8,49 EUR 100 EUR
Poland 15,99 EUR 160 EUR
Portugal 14,99 EUR 150 EUR
Romania 15,99 EUR 160 EUR
San Marino 9,99 EUR 120 EUR
Sweden 14,99 EUR 150 EUR
Switzerland 13,99 EUR 150 EUR
Serbia 34,90 EUR 500 EUR
Singapore 199,00 EUR -
Slovakia 15,99 EUR 160 EUR
Slovenia 15,99 EUR 160 EUR
Spain (without Canary Islands) 14,99 EUR 150 EUR
Czech Republic 15,99 EUR 160 EUR
Ukraine Temporarily no delivery possible 129,00 EUR -
Hungary 15,99 EUR 160 EUR
USA including Hawaii 99,00 EUR -
United Arabic Emirates 199,00 EUR -
Cyprus 34,90 EUR 500 EUR
Qatar 199,00 EUR -
⚠️ Countries to which we unfortunately cannot ship, and information on how you can still order from us, can be found here!

 


Time of delivery

If not stated differently in the article's description, we deliver goods in:

  • 7-10 working days within Germany
  • 10-12 working days outside Germany

For orders paid in advance, the delivery time starts with receipt of the payment. Please keep in mind that there is no delivery on Sundays or on holidays.
For goods delivered as download, there will be no shipping fees due.
Access data for downloads are sent out via e-mail 1-3 working days after contract formation. For orders with advanced payment, we will deliver after receiving the payment. You can download the item by using the link sent to you via e-mail.

Self-pick-up of orders is not possible, unfortunately.