Jobs at TUXEDO - Specialist for Linux Support (m/f/d) - Specialist for Linux Support (m/f/d) - TUXEDO Computers

Note
This position requires German language skills of at least B2 level, better C1, i.e. close to native speaking. The job advertisement in English is only available in the interests of completeness.

Our Mission

For more than 20 years now TUXEDO Computers has been bringing together the components Linux and modern hardware. As specialists for the free, open source operating system, we develop customized solutions to offer our customers the most individual hardware basis possible for reliable use in all areas of everyday life.

In addition to the development of drivers and software solutions, we also offer services and support for all aspects of our devices, which represent real added value for our customers. These include cloud-based services with a focus on data protection and privacy as well as beginner-friendly system services for independent maintenance of TUXEDO hardware.

Working at TUXEDO

With our team of around 40 people in Augsburg and our manufacturing in Leipzig, we are the worldwide leading supplier for Linux notebooks and PCs. At TUXEDO Computers you will work in a fast and exciting environment with uncomplicated structures. You will learn from industry experts and bring the latest technology to the market - regardless of your role.

We value the individual contribution and expertise of our employees across all roles and functions. TUXEDO Computers values direct contact and no detours, which is reflected in our open-door working culture. You always have the opportunity to take the direct path to colleagues and managers. In this way, you can solve your everyday tasks quickly and easily.

Your role at TUXEDO

As a specialist for Linux support, you will strengthen our team in Augsburg, Germany, with your knowledge of Linux systems from the user's perspective. You will support our customers in their entry and transition into the Linux world on modern hardware from our company. We encourage you to be courageous. Because in a corporate culture based on cooperation and knowledge exchange you are responsible to contribute your knowledge for the satisfaction of our customers. In doing so, you will apply your passion for Linux and Open Source on the one hand and solution and user-oriented thinking directly where it is needed. Your experience in setting up and configuring Linux helps our customers directly and leads to success.

Core Responsibilities

Your field of work covers various exciting areas. The central responsibilities are:

• Direct, technical support and advice for interested parties and customers

• Assistance before, during and after the purchase of a TUXEDO

• Quality assurance for hardware upgrades and repairs

• Handling customer feedback through internal processes

• Inbound and outbound logistics processes overview

Core Qualifications

As a supplier of products with high flexibility and individuality, TUXEDO Computers focuses on these characteristics. Specialized training, certificates or degrees are advantageous for the daily tasks, but are not exclusion criteria.

More important to us are knowledge, experience with and above all interest in Linux. Therefore, career changers and people from other fields of activity are very welcome. Besides technical skills we expect commitment to TUXEDO Computers and its customers. German speaking skills at least at B2 level are required.

Our Offer

We spend some time at our workplace every day. Therefore TUXEDO Computers attaches great importance to a positive working atmosphere and actively supports this through its own performance.
These include among others:

• Own, permanent workplace in a constant team

• Individual onboarding within your team

• Flexible time recording with core times and flexitime

• TUXEDO Notebook for use at home

• Hot and cold drinks included

• Free team clothing on request

• Flexible rest areas and in-house canteen

• Compensation for overtime as leisure time or financial

• Excellent transport connections right on the doorstep, both public transport and long-distance traffic

• Leisure activities such as gaming evenings

• Home office temporarily possible

• Many shopping facilities on site

• Office dog for a pleasant working atmosphere

• View of an alpine panorama from the 12th floor and the Augsburg Skyline

Become a TUXEDO

The position as Specialist for Linux Support is available with immediate effect. Therefore we are looking forward to receiving meaningful applications with details of your previous experience, a curriculum vitae and your salary expectations.

You can reach us at: ✉ jobs@tuxedocomputers.com