Users, system administrators and passwords? These are the differences! - TUXEDO Computers

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Users, system administrators and passwords? These are the differences!

More and more computer users are switching from Windows to Linux. We often receive support requests from customers who first need to familiarise themselves with user and rights management under Linux. Therefore, in this guide we deal with the various users in Linux and its authorisation system.

Multi-user system

Linux is a multi-user system: several users can have an account on the same computer, and there are different users for different authorisation levels. There are generally two types of users under Linux: Root is the administrator, who has all rights and access to all directories in the Linux file tree. Its tasks include the administration of other users as well as app installations and system updates or the connection to other computers.

There may also be one or more users with restricted rights. They own the files and directories in their respective home directories. To gain access and execution rights in other directories or for special tasks, they need root access or must ask the administrator to complete the task.

On computers where the root and user are the same person, the root account should only be used for tasks that require its extended rights. For security reasons, all other tasks should be carried out by the unprivileged user. On multi-user systems, for example in the same household, ideally only one person should be able to obtain root rights.

Create user and password

With TUXEDO OS, the customer creates a password for his user that is as secure as possible during installation, whether from the ISO image or via WebFAI in the installer. At the same point, the customer specifies whether TUXEDO OS should start with or without a password prompt.

Determine User and Password
Determine User and Password

If you often switch between X11 and Wayland, it makes sense not to activate the automatic login without password request, as you can switch between the session types simply by clicking the mouse when logging in.

How do I create a new user account?

The easiest way to do this on the Plasma desktop is via the system settings. Click on Users in the bar on the left and fill in the form on the right. Under Account type you can specify whether you want to create an unprivileged user or a new root account. Here you can also change the password for existing accounts or delete users.

Creating new user
Creating new user

How do I obtain root rights?

In contrast to some other Linux distributions, the system administrator account root is not assigned its own password under Ubuntu and therefore also not under TUXEDO OS, so there is no classic administrator account. This is where the sudo command comes into play. It enables authorised users to execute programs or actions in the name and with the rights of another user, usually root. If the user is authorised to do so, they can perform tasks in the console that are reserved for the administrator. Important to know: If sudo asks you to enter your password, this will be entered invisibly, you will not see any input.

Sudo and Policykit

In the KDE Plasma desktop environment used by TUXEDO OS as well as under GNOME, root rights are also sometimes automatically requested for certain tasks via the authorisation service PolicyKit. For example, if you use the command

systemctl disable cups.service

to deactivate the print function without the sudo prefix, you must enter the corresponding password in the PolicyKit window that opens automatically.

PolicyKit in action
PolicyKit in action

Other tasks such as installing or removing software will result in an error message if they are not preceded by sudo.

Missing sudo leads to error message
Missing sudo leads to error message

After entering the password once, this is no longer necessary for the next 15 minutes when using sudo again in this terminal. Further information on using sudo can be found in the Wikipedia and elsewhere.In addition, we recommend reading the article Changed username: sudo no longer works.

Service & Support

Welcome to TUXEDO Support - how can we help you?

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Frequently asked questions and the corresponding answers can be found here. If you cannot find a solution to your problem here, it is also worth taking a look at the instructions section.


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Our competent technicians are also happy to help with service requests. You have different possibilities to contact us. We are personally there for you Monday to Friday from 9 am to 1 pm and from 2 pm to 5 pm. But also outside these times, you can contact our team with your request by e-mail.
An extra function is available in your customer account for repair requests (RMA).

 

Contact

We are personally there for you Monday to Friday from 9 am to 1 pm and from 2 pm to 5 pm (German time). But also outside these times you can contact our team with your request by e-mail. Please include your customer number, the model name of your laptop or PC and as detailed a description of your request as possible. The more details you give us, the faster we can process your request!

We might not be able to answer questions about third party hardware or software. For questions about popular open source software (Thunderbird, Filezilla...) please contact a forum e.g. ubuntuforums.org. The research effort for application specific setup is immense and not manageable at the current time. Basic compatibility questions e.g. are of course still welcome!

An extra function is available in your customer account for repair requests (RMA).

 

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Shipping costs & delivery times

We ship your order to almost all countries, in Europe mostly even free of charge! The respective shipping costs and the cost threshold above which we will cover the costs for you can be found here or for international shipping in the table below.

 


Free shipping within Germany

There are no shipping costs within Germany for goods worth €100 or more.

 

7.99 € shipping cost at max!

No matter how many small articles you order, such as USB stick card reader, LAN adapters or fan articles, with us, you pay a maximum of 7.99 € shipping costs.

  • 7.99 € shipping fee for all orders below 100 € of goods
  • Free shipping from 100 € total value of goods

You can check all occurring shipping costs or if we even deliver for free right before sending your order!

 


International delivery

Here are the shipping costs as well as the amount threshold for your order. The threshold is referring to the total amount of your order, which enables free shipping.
 

Taxes and customs outside the EU:

For orders outside the EU there might be additional duties, taxes or charges needed to be paid by the customer. These don't have to be paid to the supplier, but to local authorities. Please check for any details with your local customs or tax authorities before ordering! But as a benefit you don't have to pay German taxes, this means you save up to 19%!
Due to the Brexit and the associated changes, there may be delays of several days in customs clearance on site for deliveries to the UK. This is not within our sphere of influence, so we ask for your understanding.

 

 
⚠️   Countries to which we unfortunately cannot ship, and information on how you can still order from us, can be found here!
Country Shipping Fee Free Shipping From
Albania 99,00 EUR -
Andorra 59,00 EUR -
Belarus Temporarily no delivery possible 59,00 EUR -
Belgium 8,49 EUR 100 EUR
Bulgaria 15,99 EUR 160 EUR
Denmark 8,49 EUR 100 EUR
Estonia 15,99 EUR 160 EUR
Faroe Islands 129,00 EUR -
Finland 14,99 EUR 150 EUR
France 9,99 EUR 120 EUR
Greece 22,90 EUR -
United Kingdom 9,99 EUR 120 EUR
Hong Kong 199,00 EUR -
India 199,00 EUR -
Ireland 14,99 EUR 150 EUR
Island 129,00 EUR -
Italy 9,99 EUR 120 EUR
Japan 99,00 EUR -
Canada 99,00 EUR -
Croatia 34,90 EUR 500 EUR
Latvia 15,99 EUR 160 EUR
Lithuania 15,99 EUR 160 EUR
Luxembourg 8,49 EUR 100 EUR
Macau 199,00 EUR -
Malta 34,90 EUR 500 EUR
Macedonia 59,00 EUR -
Moldova 199,00 EUR -
Monaco 19,00 EUR -
Montenegro 99,00 EUR -
Netherlands 8,49 EUR 100 EUR
Norway 14,99 EUR 150 EUR
Austria 8,49 EUR 100 EUR
Poland 15,99 EUR 160 EUR
Portugal 14,99 EUR 150 EUR
Romania 15,99 EUR 160 EUR
San Marino 9,99 EUR 120 EUR
Sweden 14,99 EUR 150 EUR
Switzerland 13,99 EUR 150 EUR
Serbia 34,90 EUR 500 EUR
Singapore 199,00 EUR -
Slovakia 15,99 EUR 160 EUR
Slovenia 15,99 EUR 160 EUR
Spain (without Canary Islands) 14,99 EUR 150 EUR
Czech Republic 15,99 EUR 160 EUR
Ukraine Temporarily no delivery possible 129,00 EUR -
Hungary 15,99 EUR 160 EUR
USA including Hawaii 99,00 EUR -
United Arabic Emirates 199,00 EUR -
Cyprus 34,90 EUR 500 EUR
Qatar 199,00 EUR -
⚠️ Countries to which we unfortunately cannot ship, and information on how you can still order from us, can be found here!

 


Time of delivery

If not stated differently in the article's description, we deliver goods in:

  • 7-10 working days within Germany
  • 10-12 working days outside Germany

For orders paid in advance, the delivery time starts with receipt of the payment. Please keep in mind that there is no delivery on Sundays or on holidays.
For goods delivered as download, there will be no shipping fees due.
Access data for downloads are sent out via e-mail 1-3 working days after contract formation. For orders with advanced payment, we will deliver after receiving the payment. You can download the item by using the link sent to you via e-mail.

Self-pick-up of orders is not possible, unfortunately.