Update Ubuntu from 22.04 to 24.04 - TUXEDO Computers

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Update Ubuntu from 22.04 to 24.04

In mid-April, Canonical released Ubuntu 24.04 LTS “Noble Numbat”, a new version of the Ubuntu desktop with long-term support. We are as of now offering an updated WebFAI, which can automatically install the following operating systems for you:

New additions:

  • Ubuntu 24.04 LTS (WebFAI and preinstalled)
  • Kubuntu 24.04 LTS (WebFAI and preinstalled)
  • Xubuntu 24.04 LTS (WebFAI only)
  • Ubuntu Mate 24.04 LTS (WebFAI only)

Still available:

  • Ubuntu 22.04 (WebFAI only)
  • elementary OS 7.1 (based on Ubuntu 22.04, WebFAI only)
  • TUXEDO OS 3 (still based on Ubuntu 22.04)

Removed:

  • Ubuntu Budgie
  • openSUSE Leap 15.5 (there will be no newer versions of Leap)

Why has TUXEDO OS not yet been updated to 22.04?

The reason for this is KDE neon, which has not yet been updated to Ubuntu 24.04. No exact date is currently known, but the developers are presumably waiting for the first update, which is expected in August with the version number 24.04.1. Canonical will also point you to the update from 22.04 to 24.04 at this time.

How does the update from Ubuntu 22.04 to 24.04 already work?

Note: Canonical does not support upgrades to Ubuntu 24.04 until after the release of 24.04.1 in August 2024. As many customers ask about this, we describe below a way to upgrade your Ubuntu 22.04 to 23.10 and then to 24.04 in two steps. If you update your system in this way, you do so at your own risk. We cannot provide support for this method!

If you still want to update your Ubuntu 22.04.x to 24.04, you must first ensure that the system is up to date with the latest version of 22.04. This can be done either via the graphical application Ubuntu Software or via the command line. But before you do this, go to Software & Updates → Updates → Notify me about new Ubuntu version in the drop-down menu and select the option For each new version.

All available updates are displayed with this setting
All available updates are displayed with this setting

If you prefer the graphical way and the system does not offer you updates automatically after booting up, open the software, which is symbolised in the sidebar by the icon of an orange suitcase, and click on Updates in the top right-hand corner. The number of packages to be updated depends on which minor version of Ubuntu 22.04 you are using. If you are already at 22.04.4, there will only be a few packages to install. At the end you should see the following picture:

Ready for system upgrade
System Upgrade successful

As the update via Ubuntu Software does not always recognise all packages that offer an update, it makes sense to carry out the process directly on the command line. In any case, after the obligatory restart, you should check whether everything is up to date. The command should tell you at the end that no updates are pending.

sudo apt update && sudo apt upgrade
(out)...
(out)0 updated, 0 newly installed, 0 to be removed and 0 not updated

In addition, you should remove any packages that are no longer required using sudo apt autoremove.

Now at the latest, as before every system upgrade, you should ensure that you have a backup of your important data. If it is an Ubuntu with GNOME desktop, the next step is to deactivate all GNOME extensions, as many of them may no longer be compatible after the upgrade and must be updated separately.

Then install the update-manager-core package if it is not already installed.

sudo apt install update-manager-core

And then initiate the update to 23.10 for the time being.

sudo do-release-upgrade

After a restart in Ubuntu 23.10, the second part of the upgrade follows. Please note the additional parameter -d.

sudo do-release-upgrade -d

New in Ubuntu 24.04

If you are interested on what Ubuntu 24.04 has to offer, then we have a separate article for you.

Existing TUXEDO OS Installations

For existing installations of TUXEDO OS with Plasma 6, there is currently no possibility for a secure upgrade. We therefore strongly advise against this. However, there is also no urgency to upgrade, as TUXEDO OS is significantly more up-to-date than a classic Ubuntu 22.04.4

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Welcome to TUXEDO Support - how can we help you?

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Frequently asked questions and the corresponding answers can be found here. If you cannot find a solution to your problem here, it is also worth taking a look at the instructions section.


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Even in the case of a case, you don't have to rely on us: Your device can be reset to the factory settings - completely automatically! Everything is included with your order and you can get started right away.


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Technical Service

Our competent technicians are also happy to help with service requests. You have different possibilities to contact us. We are personally there for you Monday to Friday from 9 am to 1 pm and from 2 pm to 5 pm. But also outside these times, you can contact our team with your request by e-mail.
An extra function is available in your customer account for repair requests (RMA).

 

Contact

We are personally there for you Monday to Friday from 9 am to 1 pm and from 2 pm to 5 pm (German time). But also outside these times you can contact our team with your request by e-mail. Please include your customer number, the model name of your laptop or PC and as detailed a description of your request as possible. The more details you give us, the faster we can process your request!

We might not be able to answer questions about third party hardware or software. For questions about popular open source software (Thunderbird, Filezilla...) please contact a forum e.g. ubuntuforums.org. The research effort for application specific setup is immense and not manageable at the current time. Basic compatibility questions e.g. are of course still welcome!

An extra function is available in your customer account for repair requests (RMA).

 

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Shipping costs & delivery times

We ship your order to almost all countries, in Europe mostly even free of charge! The respective shipping costs and the cost threshold above which we will cover the costs for you can be found here or for international shipping in the table below.

 


Free shipping within Germany

There are no shipping costs within Germany for goods worth €100 or more.

 

7.99 € shipping cost at max!

No matter how many small articles you order, such as USB stick card reader, LAN adapters or fan articles, with us, you pay a maximum of 7.99 € shipping costs.

  • 7.99 € shipping fee for all orders below 100 € of goods
  • Free shipping from 100 € total value of goods

You can check all occurring shipping costs or if we even deliver for free right before sending your order!

 


International delivery

Here are the shipping costs as well as the amount threshold for your order. The threshold is referring to the total amount of your order, which enables free shipping.
 

Taxes and customs outside the EU:

For orders outside the EU there might be additional duties, taxes or charges needed to be paid by the customer. These don't have to be paid to the supplier, but to local authorities. Please check for any details with your local customs or tax authorities before ordering! But as a benefit you don't have to pay German taxes, this means you save up to 19%!
Due to the Brexit and the associated changes, there may be delays of several days in customs clearance on site for deliveries to the UK. This is not within our sphere of influence, so we ask for your understanding.

 

 
⚠️   Countries to which we unfortunately cannot ship, and information on how you can still order from us, can be found here!
Country Shipping Fee Free Shipping From
Albania 99,00 EUR -
Andorra 59,00 EUR -
Belarus Temporarily no delivery possible 59,00 EUR -
Belgium 8,49 EUR 100 EUR
Bulgaria 15,99 EUR 160 EUR
Denmark 8,49 EUR 100 EUR
Estonia 15,99 EUR 160 EUR
Faroe Islands 129,00 EUR -
Finland 14,99 EUR 150 EUR
France 9,99 EUR 120 EUR
Greece 22,90 EUR -
United Kingdom 9,99 EUR 120 EUR
Hong Kong 199,00 EUR -
India 199,00 EUR -
Ireland 14,99 EUR 150 EUR
Island 129,00 EUR -
Italy 9,99 EUR 120 EUR
Japan 99,00 EUR -
Canada 99,00 EUR -
Croatia 34,90 EUR 500 EUR
Latvia 15,99 EUR 160 EUR
Lithuania 15,99 EUR 160 EUR
Luxembourg 8,49 EUR 100 EUR
Macau 199,00 EUR -
Malta 34,90 EUR 500 EUR
Macedonia 59,00 EUR -
Moldova 199,00 EUR -
Monaco 19,00 EUR -
Montenegro 99,00 EUR -
Netherlands 8,49 EUR 100 EUR
Norway 14,99 EUR 150 EUR
Austria 8,49 EUR 100 EUR
Poland 15,99 EUR 160 EUR
Portugal 14,99 EUR 150 EUR
Romania 15,99 EUR 160 EUR
San Marino 9,99 EUR 120 EUR
Sweden 14,99 EUR 150 EUR
Switzerland 13,99 EUR 150 EUR
Serbia 34,90 EUR 500 EUR
Singapore 199,00 EUR -
Slovakia 15,99 EUR 160 EUR
Slovenia 15,99 EUR 160 EUR
Spain (without Canary Islands) 14,99 EUR 150 EUR
Czech Republic 15,99 EUR 160 EUR
Ukraine Temporarily no delivery possible 129,00 EUR -
Hungary 15,99 EUR 160 EUR
USA including Hawaii 99,00 EUR -
United Arabic Emirates 199,00 EUR -
Cyprus 34,90 EUR 500 EUR
Qatar 199,00 EUR -
⚠️ Countries to which we unfortunately cannot ship, and information on how you can still order from us, can be found here!

 


Time of delivery

If not stated differently in the article's description, we deliver goods in:

  • 7-10 working days within Germany
  • 10-12 working days outside Germany

For orders paid in advance, the delivery time starts with receipt of the payment. Please keep in mind that there is no delivery on Sundays or on holidays.
For goods delivered as download, there will be no shipping fees due.
Access data for downloads are sent out via e-mail 1-3 working days after contract formation. For orders with advanced payment, we will deliver after receiving the payment. You can download the item by using the link sent to you via e-mail.

Self-pick-up of orders is not possible, unfortunately.