How the upgrade to Plasma 6 works

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How the upgrade to Plasma 6 works

In the next few days you will receive a notification on your device with TUXEDO OS, that your system is ready for the upgrade to TUXEDO OS 3 with Plasma 6.

We have already summarized what will change with Plasma 6 in a separate article, which will be published at the same time as the upgrade.

For the upgrade process, which we describe in detail here, we have created a script that will guide you through the changeover.

New installation

On the other hand, if you want to reinstall TUXEDO OS, both an installation via the WebFAI and an already updated ISO Image will be available for you when the upgrade notice becomes available.

Upgrade your TUXEDO OS 2 installation

In a few days, after restarting your system, you will see the announcement of the availability of the upgrade to Plasma 6. If you are not using our Tomte system helper or would like to start the upgrade directly, simply install the corresponding package: sudo apt install tuxedo-plasma-upgrade

In a first step the script checks, whether you are connected to a network and which session manager you are using at the time. If you have set Wayland for your running session, you will be prompted to switch to X11 for the upgrade so that the upgrade can be carried out successfully.

The next message informs you that installed 32-bit packages might have to be removed, that could interfere with the upgrade. Steam or Wine installed from our repositories are not removed.

If you cancel this first dialog with No, the system will inform you that you can repeat the upgrade at any time and will create an icon in the top left-hand corner of the desktop.

However, if you confirm with Yes, our script will first update your existing installation in order to be up-to-date before the upgrade to Plasma 6.

The following dialog informs you that all registered repositories on your system will be backed up, and that third-party repositories must be removed. If you click on Details in this window, you will see your repositories, which you will find in /etc/apt/backup after the upgrade. If they include third-party repositories, you will need to re-enter them in the sources list under /etc/apt/sources.list.d after the upgrade.

In the next step, the script checks whether you have installed 32-bit applications that need to be removed before the upgrade.

In the following window, the actual upgrade is announced, which can no longer be canceled after confirmation.

This is the last option to cancel the upgrade. If you select No here, you will be informed that you can repeat the process at any time.

All changes made so far will then be taken back.

If you have decided to upgrade, you will now see the progress of the upgrade for a few minutes.

Plasma 6 is delivered with Wayland as the default display session. As this can currently still lead to problems, especially when using the proprietary Nvidia driver, you can select in the next window whether the upcoming restart should use Wayland or X11. You can choose between the two session types at any time by changing the session type at the bottom left in the login manager.

Finally, confirm the reboot to the Plasma 6 desktop environment.

Cleaning up

If you enter the command sudo apt update after restarting Plasma 6, you will receive a message that a large number of packages are no longer required and can be removed. You can do this with the command sudo apt autoremove.

Plasma 6 not wanted?

If you prefer to stay with Plasma 5 for the time being and only switch later, that is also no problem. In this case, you do not have to do anything and will continue to receive updates for the current Plasma 5.27.10 LTS as long as they are provided by KDE.

Switching between Wayland and X11

If Wayland is selected after updating to Plasma 6, the SDDM login manager is adapted so that it runs in a Wayland session. In this constellation, however, problems will occur if you frequently want to switch back and forth between Plasma-Wayland and Plasma-X11. If this is the case, please delete /etc/sddm.conf.d/10-wayland.conf. After a reboot, SDDM will then run under X11.

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Frequently asked questions and the corresponding answers can be found here. If you cannot find a solution to your problem here, it is also worth taking a look at the instructions section.

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Technical Service

Our competent technicians are also happy to help with service requests. You have different possibilities to contact us. We are personally there for you Monday to Friday from 9 am to 1 pm and from 2 pm to 5 pm. But also outside these times, you can contact our team with your request by e-mail.
An extra function is available in your customer account for repair requests (RMA).

Contact

We are personally there for you Monday to Friday from 9 am to 1 pm and from 2 pm to 5 pm (German time). But also outside these times you can contact our team with your request by e-mail. Please include your customer number, the model name of your laptop or PC and as detailed a description of your request as possible. The more details you give us, the faster we can process your request!

We might not be able to answer questions about third party hardware or software. For questions about popular open source software (Thunderbird, Filezilla...) please contact a forum e.g. ubuntuforums.org. The research effort for application specific setup is immense and not manageable at the current time. Basic compatibility questions e.g. are of course still welcome!

An extra function is available in your customer account for repair requests (RMA).

Free shipping within Germany

There are no shipping costs within Germany for goods worth €100 or more.

7.99 € shipping cost at max!

No matter how many small articles you order, such as USB stick card reader, LAN adapters or fan articles, with us, you pay a maximum of 7.99 € shipping costs.

7.99 € shipping fee for all orders below 100 € of goods

Free shipping from 100 € total value of goods

You can check all occurring shipping costs or if we even deliver for free right before sending your order!

International delivery

Here are the shipping costs as well as the amount threshold for your order. The threshold is referring to the total amount of your order, which enables free shipping.

Taxes and customs outside the EU:

For orders outside the EU there might be additional duties, taxes or charges needed to be paid by the customer. These don't have to be paid to the supplier, but to local authorities. Please check for any details with your local customs or tax authorities before ordering! But as a benefit you don't have to pay German taxes, this means you save up to 19%!
Due to the Brexit and the associated changes, there may be delays of several days in customs clearance on site for deliveries to the UK. This is not within our sphere of influence, so we ask for your understanding.

Country

Shipping Fee

Free Shipping From

Albania

99,00 EUR

Andorra

59,00 EUR

~~Belarus~~ Temporarily no delivery possible

~~59,00 EUR~~

Belgium

8,49 EUR

100 EUR

Bulgaria

15,99 EUR

160 EUR

Denmark

8,49 EUR

100 EUR

Estonia

15,99 EUR

160 EUR

Faroe Islands

129,00 EUR

Finland

14,99 EUR

150 EUR

France

9,99 EUR

120 EUR

Greece

22,90 EUR

United Kingdom

9,99 EUR

120 EUR

Hong Kong

199,00 EUR

India

199,00 EUR

Ireland

14,99 EUR

150 EUR

Island

129,00 EUR

Italy

9,99 EUR

120 EUR

Japan

99,00 EUR

Canada

99,00 EUR

Croatia

34,90 EUR

500 EUR

Latvia

15,99 EUR

160 EUR

Lithuania

15,99 EUR

160 EUR

Luxembourg

8,49 EUR

100 EUR

Macau

199,00 EUR

Malta

34,90 EUR

500 EUR

Macedonia

59,00 EUR

Moldova

199,00 EUR

Monaco

19,00 EUR

Montenegro

99,00 EUR

Netherlands

8,49 EUR

100 EUR

Norway

14,99 EUR

150 EUR

Austria

8,49 EUR

100 EUR

Poland

15,99 EUR

160 EUR

Portugal

14,99 EUR

150 EUR

Romania

15,99 EUR

160 EUR

San Marino

9,99 EUR

120 EUR

Sweden

14,99 EUR

150 EUR

Switzerland

13,99 EUR

150 EUR

Serbia

34,90 EUR

500 EUR

Singapore

199,00 EUR

Slovakia

15,99 EUR

160 EUR

Slovenia

15,99 EUR

160 EUR

Spain (without Canary Islands)

14,99 EUR

150 EUR

Czech Republic

15,99 EUR

160 EUR

~~Ukraine~~ Temporarily no delivery possible

~~129,00 EUR~~

Hungary

15,99 EUR

160 EUR

USA including Hawaii

99,00 EUR

United Arabic Emirates

199,00 EUR

Cyprus

34,90 EUR

500 EUR

Qatar

199,00 EUR

Time of delivery

If not stated differently in the article's description, we deliver goods in:

7-10 working days within Germany

10-12 working days outside Germany

For orders paid in advance, the delivery time starts with receipt of the payment. Please keep in mind that there is no delivery on Sundays or on holidays.
For goods delivered as download, there will be no shipping fees due.
Access data for downloads are sent out via e-mail 1-3 working days after contract formation. For orders with advanced payment, we will deliver after receiving the payment. You can download the item by using the link sent to you via e-mail.

Self-pick-up of orders is not possible, unfortunately.

How the upgrade to Plasma 6 works - TUXEDO Computers

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