How the upgrade to Plasma 6 works - TUXEDO Computers

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How the upgrade to Plasma 6 works

In the next few days you will receive a notification on your device with TUXEDO OS, that your system is ready for the upgrade to TUXEDO OS 3 with Plasma 6.

We have already summarized what will change with Plasma 6 in a separate article, which will be published at the same time as the upgrade.

For the upgrade process, which we describe in detail here, we have created a script that will guide you through the changeover.

New installation

On the other hand, if you want to reinstall TUXEDO OS, both an installation via the WebFAI and an already updated ISO Image will be available for you when the upgrade notice becomes available.

Upgrade your TUXEDO OS 2 installation

In a few days, after restarting your system, you will see the announcement of the availability of the upgrade to Plasma 6. If you are not using our Tomte system helper or would like to start the upgrade directly, simply install the corresponding package: sudo apt install tuxedo-plasma-upgrade

In a first step the script checks, whether you are connected to a network and which session manager you are using at the time. If you have set Wayland for your running session, you will be prompted to switch to X11 for the upgrade so that the upgrade can be carried out successfully.

Session manager


The next message informs you that installed 32-bit packages might have to be removed, that could interfere with the upgrade. Steam or Wine installed from our repositories are not removed.

Announcing the upgrade

If you cancel this first dialog with No, the system will inform you that you can repeat the upgrade at any time and will create an icon in the top left-hand corner of the desktop.

An icon will be created for later use

However, if you confirm with Yes, our script will first update your existing installation in order to be up-to-date before the upgrade to Plasma 6.

Update before upgrade

The following dialog informs you that all registered repositories on your system will be backed up, and that third-party repositories must be removed. If you click on Details in this window, you will see your repositories, which you will find in /etc/apt/backup after the upgrade. If they include third-party repositories, you will need to re-enter them in the sources list under /etc/apt/sources.list.d after the upgrade.

Repositories are backed up

In the next step, the script checks whether you have installed 32-bit applications that need to be removed before the upgrade.

Are 32-bit applications installed?

In the following window, the actual upgrade is announced, which can no longer be canceled after confirmation.

The upgrade is waiting for confirmation

This is the last option to cancel the upgrade. If you select No here, you will be informed that you can repeat the process at any time.

Upgrade canceled

All changes made so far will then be taken back.

Changes are taken back

If you have decided to upgrade, you will now see the progress of the upgrade for a few minutes.

The upgrade is running

Plasma 6 is delivered with Wayland as the default display session. As this can currently still lead to problems, especially when using the proprietary Nvidia driver, you can select in the next window whether the upcoming restart should use Wayland or X11. You can choose between the two session types at any time by changing the session type at the bottom left in the login manager.

Wayland or X11?

Finally, confirm the reboot to the Plasma 6 desktop environment.

Plasma 6 is ready

Cleaning up

If you enter the command sudo apt update after restarting Plasma 6, you will receive a message that a large number of packages are no longer required and can be removed. You can do this with the command sudo apt autoremove.

Plasma 6 not wanted?

If you prefer to stay with Plasma 5 for the time being and only switch later, that is also no problem. In this case, you do not have to do anything and will continue to receive updates for the current Plasma 5.27.10 LTS as long as they are provided by KDE.

Switching between Wayland and X11

If Wayland is selected after updating to Plasma 6, the SDDM login manager is adapted so that it runs in a Wayland session. In this constellation, however, problems will occur if you frequently want to switch back and forth between Plasma-Wayland and Plasma-X11. If this is the case, please delete /etc/sddm.conf.d/10-wayland.conf. After a reboot, SDDM will then run under X11.

Service & Support

Welcome to TUXEDO Support - how can we help you?

Linux at TUXEDO

Are you wondering if Linux is right for you? Our team will be happy to answer your questions and explain details about the free operating system at TUXEDO.
Let the advantages and services convince you!

Hardware

Notebook, PC, both - and which model? Our technical service team also provides advice on selection, equipment and puts together suitable offers for your technical requirements.

Questions and Answers

In addition to consulting on Linux on TUXEDO devices, our technical service team is of course also available for all other questions about Linux at TUXEDO.


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Instructions and Tips

Most situations can be solved quickly and easily by yourself. This saves you time and you can use your device directly again. We provide you with instructions, first steps and short tips for all TUXEDO models.


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System Recovery

Even in the case of a case, you don't have to rely on us: Your device can be reset to the factory settings - completely automatically! Everything is included with your order and you can get started right away.


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Technical Service

Our competent technicians are also happy to help with service requests. You have different possibilities to contact us. We are personally there for you Monday to Friday from 9 am to 1 pm and from 2 pm to 5 pm. But also outside these times you can contact our team with your request by e-mail.
An extra function is available in your customer account for repair requests (RMA).

 

Contact

We are personally there for you Monday to Friday from 9 am to 1 pm and from 2 pm to 5 pm (German time). But also outside these times you can contact our team with your request by e-mail. Please include your customer number, the model name of your laptop or PC and as detailed a description of your request as possible. The more details you give us, the faster we can process your request!

We might not be able to answer questions about third party hardware or software. For questions about popular open source software (Thunderbird, Filezilla...) please contact a forum e.g. ubuntuforums.org. The research effort for application specific setup is immense and not manageable at the current time. Basic compatibility questions e.g. are of course still welcome!

An extra function is available in your customer account for repair requests (RMA).

 

Shipping costs & delivery times

We're delivering your order in almost every country, inside Europe, even free of charge! All shipping fees as well as the threshold amount for free shipping are listed below.

 


Free shipping in Germany

Starting from 100 € value of goods, shipping is free inside Germany.

 

7.99 € shipping cost at max!

No matter how many small articles you order, such as USB stick card reader, LAN adapters or fan articles, with us, you pay a maximum of 7.99 € shipping costs.

  • 7.99 € shipping fee for all orders below 100 € of goods
  • Free shipping from 100 € total value of goods

You can check all occurring shipping costs or if we even deliver for free right before sending your order!

 


International delivery

Here are the shipping costs as well as the amount threshold for your order. The threshold is referring to the total amount of your order, which enables free shipping.

⚠️ Countries to which we unfortunately cannot ship, and information on how you can still order from us, can be found here!

 

Country Shipping Fee Free Shipping From
Albania 99,00 EUR -
Andorra 59,00 EUR -
Belarus Temporarily no delivery possible 59,00 EUR -
Belgium 8,49 EUR 100 EUR
Bulgaria 15,99 EUR 160 EUR
Denmark 8,49 EUR 100 EUR
Estonia 15,99 EUR 160 EUR
Faeroe Islands 129,00 EUR -
Finland 14,99 EUR 150 EUR
France 9,99 EUR 120 EUR
Greece 22,90 EUR -
United Kingdom 9,99 EUR 120 EUR
Hong Kong 199,00 EUR -
India 199,00 EUR -
Ireland 14,99 EUR 150 EUR
Island 129,00 EUR -
Italy 9,99 EUR 120 EUR
Japan 99,00 EUR -
Canada 99,00 EUR -
Croatia 34,90 EUR 500 EUR
Latvia 15,99 EUR 160 EUR
Lithuania 15,99 EUR 160 EUR
Luxembourg 8,49 EUR 100 EUR
Macau 199,00 EUR -
Malta 34,90 EUR 500 EUR
Macedonia 59,00 EUR -
Montenegro 99,00 EUR -
Netherlands 8,49 EUR 100 EUR
Norway 14,99 EUR 150 EUR
Austria 8,49 EUR 100 EUR
Poland 15,99 EUR 160 EUR
Portugal 14,99 EUR 150 EUR
Romania 15,99 EUR 160 EUR
San Marino 9,99 EUR 120 EUR
Sweden 14,99 EUR 150 EUR
Switzerland 13,99 EUR 150 EUR
Serbia 34,90 EUR 500 EUR
Singapore 199,00 EUR -
Slovakia 15,99 EUR 160 EUR
Slovenia 15,99 EUR 160 EUR
Spain (without Canary Islands) 14,99 EUR 150 EUR
Czech Republic 15,99 EUR 160 EUR
Ukraine Temporarily no delivery possible 129,00 EUR -
Hungary 15,99 EUR 160 EUR
USA including Hawaii 99,00 EUR -
United Arabic Emirates 199,00 EUR -
Cyprus 34,90 EUR 500 EUR
Qatar 199,00 EUR -

For orders outside the EU there might be additional duties, taxes or charges needed to be paid by the customer. These don't have to be paid to the supplier, but to local authorities. Please check for any details with your local customs or tax authorities before ordering! But as a benefit you don't have to pay German taxes, this means you save up to 19%!
Due to the Brexit and the associated changes, there may be delays of several days in customs clearance on site for deliveries to the UK. This is not within our sphere of influence, so we ask for your understanding.

 


Time of delivery

If not stated differently in the article's description, we deliver goods in:

  • 7 - 10 working days inside Germany
  • 10 - 12 working days outside Germany

For orders paid in advance, the delivery time starts with receipt of the payment. Please keep in mind that there is no delivery on Sundays or on holidays.
For goods delivered as download, there will be no shipping fees due.
Access data for downloads are sent out via e-mail 1 - 3 working days after contract formation. For orders with advanced payment, we will deliver after receiving the payment. You can download the item by using the link sent to you via e-mail.

Self-pick-up of orders is not possible, unfortunately.